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Received the plaque this AM......Sooooo great. Every contact I had with Southwell was very good, in fact Great. Ashley was such a great person to deal with at your company and our plaque arrived sooner that I was expecting.
We submitted a template to honor PFC Oscar P. Austin, USMC and Congressional Medal of Honor recipient. The workmanship is excellent, communication with the staff is excellent and turn around as promised. We will be using Southwell for our other planned historical markers honoring veterans.
Howard College has been purchasing items from Southwell for several years, but recently found ourselves in a situation where we needed a plaque with very little turn around time. The Southwell staff went above and beyond to help us and get the item shipped in quick order. We do appreciate all that they did to help us!!!
When I saw how long Southwell has been in business and that they are a Texas company, I was moved to go with them for a dedication plaque. Now I see why they have been around so long. My experience was very smooth and the plaque looks great. Plus I received it ahead of the promise date. I recommend The Southwell Co. and will use them again in the future.
My family is very pleased with the quality of the beautiful bronze plaque we just recently received. We were always kept updated on the progress, and Ashley made the process easy for someone who is a novice in this area. Thank you again for an outstanding job from start to finish!
We have used Southwell for three bronze plaques and I have had excellent customer service and received a great product. Highly recommended.
We have used Southwell twice and each time I have had excellent customer service and a great product. Highly recommended.
Received our bronze plaque very nice and professional job everything included to mount plaque and set post in ground with instructions. Thanks Ashley.
Knowing their great workmanship on Texas historical markers, we went straight to The Southwell Company to design and manufacture a marker for one of the interpretive sites at the George Ranch Historical Park. The design and production were just perfect and the staff were tremendously helpful!
My husband and I had the pleasure of spending some time with Billy Southwell and Shannon Disney. They sat down with us and chatted about the company as well as Texas history. We even had the pleasure of meeting Scott Southwell and several of the other staff members, who really do seem like a family. They showed us several steps of how the historical markers are created, which is a remarkable and intricate process. Cruz was awesome – he really seems to have a passion for what he does. This is an amazing company – family. We are very grateful that they took the time with us.
Ashley did an amazing job in making my order as easy as possible. Great Job!
I just received the memorial plaque I had made for my best friend who died after a 2 year battle with pancreatic cancer. I could not be happier with the plaque - it is well constructed, clean and I'll be honored to have it on my ranch in memory of my friend. Southwell was easy to work with and fast - the whole experience has been great.
We received the beautiful name plaque for the Cross at the grave site of one of our deceased Sisters. It is done excellently with quality workmanship. We thank you and recommend your work to future customers.
High quality and timely delivery. Good job.
The quality of our bronze plaque was exceptional and I appreciate the efforts of the staff in promptly responding to questions and speeding up delivery to meet my deadlines. I am very pleased with the service I received.
My family had this beautiful plaque cast to commemorate the Texas Family Land Heritage 100 years of our family farm operation. We are very pleased with quality of the plaque, and will display it proudly. Thank you to Ashley and all of the workers at Southwell Co. for putting such dedication into your work.
On behalf of my organization, I had to order a bronze recognition plaque without really knowing much about what that entailed. Ashley was extremely helpful and it was easy to communicate with her via email. We are very pleased with the plaque and with the installation service they provided. It's easy to see why they have been in business for so long!
We ordered a plaque to recognize the volunteers who completed a conservation project. The folks at Southwell Co. worked with us to adjust our design to get the plaque within our budget. They were very responsive and helpful. The plaque turned out great. We are very pleased.
I ordered our plaques thinking we weren't going to get them in time for our dedication ceremony but they came in very quickly! The service was also excellent. Ashley helped us get everything in order and the art department did a great job getting a proof back to us much quicker than I expected. The quality of the plaques were outstanding. We are very pleased and we can't wait to unveil them to the public!
Great bronze plaque of our ranch logo from the PDF file we sent as proto-type.
It was our first time purchasing a historical marker. Ashley was very helpful thorough throughout the entire process. The marker surpassed all of our expectations.
The marker was outstanding......from the time we walked in the door, undecided on anything, Ashley helped us all the way through getting a wonderful historical marker. Great job......I can't wait to find another use for your company!!
Southwell has proven time and again top quality and customer service. Thank you!
I began working with Billy Southwell and his staff in 1994 when the San Antonio Sports Foundation created the San Antonio Sports Hall of Fame, and it has been a pleasure to this day. Southwell Company annually produced four to five forty-pound bronze plaques for the induction banquet, and each one was perfect and delivered on time. Billy and his staff were both friendly and efficient, and it was really a great experience working with them throughout the production process. When our family needed a memorial plaque for our mother that was placed in Vermont, I did not hesitate to have this fine San Antonio company produce it. I highly recommend the Southwell Company for any plaque needs.
Ashley was most helpful and positive and courteous. My business was handled in a very professional way and without delay. She remembers the customer in all that she does. You are fortunate to have this valuable employee.
I have worked with Ashley at the Southwell Company for around a year now on separate projects and I am always amazed and pleased at the professional and exceptional service this company provides. Their quality of work, keeping the customer informed, getting the project completed in a timely manner and overall performance is outstanding. I would recommend them without reservation!!
My request for estimate was received by Southwell and handled in a very professional and timely manner. I feel as if Ashley was assigned as my personal account representative, she answered questions and fielded my numerous inquiries in a timely and efficient manner. The quality of the work exceeded my expectations and was done very well. I especially appreciated the detailed shop drawing in advance of the work which I showed to staff members. Southwell accommodated my request for special arrangements once the plaque was finished and I appreciated this as well.
This purchase was my second from Southwell and just as the first everything went without a hitch! Friendly service and high quality products are a standard at Southwell, keep up the great work down yonder in the Lone Star State!
Difficult to find a more efficient customer service experience than with Southwell. I appreciate the attention to detail they display. Good work all the way around. Thank you so much!
Thank you, Ashley, for all your patience, guidance, and attention. Our family had no experience in the beginning when we started the process of getting a National Historic District marker and an In Memoriam marker for our father's office building. With your help, it was a breeze. We are grateful to you and for you. Thank you Southwell Company.
We have been dealing with Southwell Co. for the last 6 months or so, and I can vouch for their efficiency in operation. Their staff are prompt, professional and timely with all orders thus far. I would highly recommend using their company over any other historical marker manufacturer.
This order was released on 8-21-15, checked on 9-16-15 @ 9:08 am via email and replied the material would ship on Friday 9-18-15. The order did not ship when advised and phone call was made for the status again on 9-28-15. I was advised the order would ship 9-29-15. I would like to see a better lead time on orders. Price was good, product is always good but lead time and communication is poor.
Thank you for your review. We try very hard to meet all of our customers deadlines. On very rare occasions, due to unforeseen circumstances, we are sometimes unable to meet promised ship dates. We are sorry for any inconveniences that this may have caused. We always appreciate your business and consider you as a valued customer.
We have had the pleasure of working with Southwell for around three years. They have produced 16 historical markers for us. Their professionalism and dedication to meeting our deadlines have been wonderful.
My Grandpa Alan Davis Mitchell passed away in 2009.
I didn't know until after his passing his many accomplishments.
The most important was he "married the Love of His Life Dorothy Tucker.
This casting has meant a lot to me. I hung my grandmas picture beside his. She would have appreciated it.
Thanks so much for a job well done!
From design to delivery, the service provided by Southwell was exceptional! Ashley Mireles was professional, courteous, and patient throughout the ordering process. She is a valuable asset to the company. The design/build crew did an excellent job. The marker looks great and we couldn't be more pleased. Even the packaging is of the highest quality. I HIGHLY recommend Southwell to anyone considering purchasing a sign or marker. Thanks for such great service and such a fine product!
Just received a plaque that I had custom made and I could not be more pleased! I worked with Ashley Mireles through the entire design and ordering process and it was a very pleasant experience all the way. If you're looking for a fast friendly and professional casting company don't hesitate to contact The Southwell Co.
Working with Ashley was totally professional. She is a very knowledgeable person with a great attitude and a desire to exceed your expectation in what you're trying to accomplish. The Plaque I ordered was an exceptional piece of artwork. I would recommend anyone interested in a plaque to contact her and the Southwell Co before making a final decision to purchase a plaque.
We just needed four screw and rosettes for a bronze plaque. I looked all over the internet and no one would sell me just screws and rosettes. I had to buy a plaque. Then I remembered Southwell had done work at the Vicksburg National Military Park. I called Ashley and she took care of us! So I guess no job is too small or too big! Thanks!
We found Southwell on the internet when searching for plaque manufacturers for our art trail. Ashley was knowledgeable, professional and courteous. Our plaque looks great and we highly recommend The Southwell Co. We will use them for future needs.
Excellent Service, High Quality Product and Carefully Packaged Shipping. Our Green & Gold 36x28 Chancellorsville Campaign - Civil War Historical Marker came out Awesome! Very pleased in all regards!
Excellent customer service thanks to Ashley Mireles. Highly recommend!
Our church board is very happy with the historical marker. The surprise was that the church picture is in color. We are so happy we chose you do make our sign. Ashley is top-notch, the best.
Thank you sooo much for everything. We will be very proud of the marker when it's in place.
Excellent work, on time delivery. I will tell everyone i know about this company.
Martin delivered A-1, 5 Star Customer Service. We had problems with installation of a plaque and font size was not exactly correct on 2 items. After Martin spoke to our maintenance staff, he went back to Southwell to perform a few modifications. Less than 2 hours all items were perfect and in-place. OUTSTANDING service!!!! Thank you!
Prompt and accurate attention to our project requirements. First class quality and attention to details.
Mr. Scott was very helpful and prompt to respond to our needs. Thank you for your efforts and consideration.
Southwell has been supplying for our Montana National Register of Historic Places interpretive markers for many years. They have produced hundreds of them for us. Customer service and product quality is always the very best. We consider Southwell staff part of our extended family.
Despite essentially being the only game in town/central Texas for this level of artistry, they don't take for granted their placement at the top. The high level of customer service matches the quality product.
I would highly recommend your company to anyone who is looking for a QUALITY product. Ashley took the time to help me select exactly what I was hoping to find for a retirement gift. The quality of the product and the service were definitely worthy of a 5-star rating. Thank you to The Southwell Company for such tremendous service!
I would recommend your company. We received with the photo we submitted was better than we had expected. Thanks.
I would recommend Southwell without reservation. They not only walked me through the order process but were so kind and helpful each step of the process. Follow up and delivery were timely and as promised. Ashley is a breath of fresh air with her professional and personal service!
Absolutely Fantastic Service!", "I will definitely recommend you"
We love the plague and the speed of delivery.
I am proud to have worked for them as a plaque and letter form designer (computer aided design) and I can tell you that they handle all their business with great integrity. They make the best quality plaques and metal letters around. It is a great family business and they take good care of their employees. You can trust them with your order. They are the best and their products will help you make your mark for generations to come.
I try to use your firm on more of our projects.
I just placed my first order with Southwell. I cannot begin to tell you how helpful and cheerful Ashley was when she answered the phone. How fortunate you are to have someone greeting the public who is both knowledgeable and cheerful as she creates a terrific first impression.
The Coppell Historical Society has been ordering medallions and plaques for our local historical markers for some time now. Without exception, we have been most pleased with the products and the personnel who deal with our orders.
The Bronze Plaque is gorgeous and working with your staff was a delight. Receiving the plaque before Christmas was an added Bonus.
Joyce really went the extra mile to get our signs in a short time frame.
Our experience with Southwell Company was excellent. Working with Joyce Manrizuez, and, in turn with the craftsmen who actually constructed our plaque, was a great experience - especially when we discovered that we, the customer, had made an error in a date included on the plaque which had to be corrected. That was quickly taken care of, with no visible sign of the correction. I would recommend Southwell to anyone needing this type of service and product. To Southwell, thank you all for your quality workmanship and excellent service. Oak Park United Methodist Church, Corpus Christi, TX
I can't thank the Southwell Company enough for the help, experience and the wonderful plaque when my project was complete. Shannon Disney helped make this project happen and there are no words that can ever thank her enough. I highly recommend this company to anyone looking for excellent quality and excellent professionalism. Thank you again.
The people at Southwell worked with us to create exactly what we wanted at a competitive price. The finished project is a well made work of art that will last for generations. Knowledgeable, friendly staff in an easy-to-find location—we couldn’t have picked a better company to do business with. Thank you!
This is the second state championship plaque we have purchased recently. The quality is outstanding. We wanted both plaques to be similar. The Southwell staff hit a home run for our district.
Our old cemetery has new importance now that its story is being told via the beautiful historical marker the Southwell Co. helped us design and purchase. Helpful service as we selected the size we needed and altered the text until it was perfect. Our small group is so proud of the beautiful sign that will last for many, many years educating our community about its founder and its history.
It was a total pleasure to work with Shannon Disney. She was outstanding. Shannon made the entire process easy, and pleasurable. I highly recommend this fine company to all who are looking for quality, professional work on any Historical Marker project. They are grade A+ !!!!
As above. plaque arrived and perfect in filling our needs.
Southwell did a great job for us and I would recommend them to anyone looking for the type of services they provide.
Helped us select the best and most cost-effective product; patiently worked through several text modifications and graphic design obstacles; accelerated normal production to accommodate a fixed date for ceremonial unveiling; pushed the delivery service to insure we got it on time; and went out of their way to keep us informed of every step. This is a world-class company with superb people. - Frank Feild, County Manager, Ben Hill County, Georgia.
I needed a dedicated plaque for a school table and benches. Joyce was wonderful at assisting me with a type of project which I have done before. I had weekly updates and always a reply to my inquires on the same day. I feel this company is professional and does beautiful work - a pleasure to work with such a respectable group of people! I highly recommend them.
The plaque arrived exactly as expected and Joyce was incredibly pleasant to deal with. Your price beat the other quotes I received by far!
It was a great pleasure working with David Robledo. He is a great asset to your company. He was very helpful and kept me informed throughout the process. The bronze plaque turned out amazing! On behalf of R. Wyatt Companies, we thank you.
It was a miracle that I was able to find such a great company. The service was terrific, and after many years of attempting to get our plaque done, Joyce Manriquez made it happen. Thank you, Southwell.
We had 3 beautiful markers made by the Southwell Co. I would personally recommend to get markers talk to Joyce Manriquez and problems are solved. Identifying 3 historical places in Josephine City. Founded in 1870 the markers where place at the Church, School and the Cemetery We will forever be grateful to Joyce for all of her help and understanding. We unveil the markers on June 21 2014 the event was great. When people come down the street our history is told by the markers. Thanks.
I'm glad I found Southwell on my Internet search. The company has a good selection of products. Joyce Manriquez was very helpful. The marker looks great.
The sign was well made and good in all aspects. The people were also good, with Joyce Manriquez being exceptional, especially when dealing with my many revisions. I recommend them for your sign requirements.
Called, ordered and shipped in a matter of days. Helped me finish the project on time.
It took over nine months to fine tune the very large marker our historical commission purchased in May of 2014. Joyce Manriquez is the very best! She is patient and so understanding. The final product was perfect! We will definitely purchase from Southwell again.
While going thru a very emotional time of purchasing a plaque for my young son's passing, Joyce at The Southwell Company was very helpful and understanding. She even checked up with me after the purchase and receipt of the plaque just to say "Hi" and check on me. This personal service and attention to detail is so rare in our busy lives and to know that I found a company that truly cares about their clients and their product is refreshing. I feel privileged to have had the opportunity to work with Joyce and The Southwell Company. Thank you and God Bless!
We received the town and county historical plaques that we ordered from the Southwell Co., and they surpass our expectations, they are very clear and legible, and I know they will garner a lot of attention. Working the Southwell Co., especially Joyce Manriquez, was also a very positive experience, and she was so helpful and patient during the numerous drafts that we went through. All I can say is that if anyone ever needs any plaques made up, you cannot do better than The Southwell Co.!
My first review EVER! I never take the time to review businesses but, in this case, I had to take a minute to let whoever reads these things know how great The Southwell Company is!!! They provide top-notch, high quality building plaques for our school sites in a very timely manner, with excellent review/proofing and communication from placing the order to shipping the product. Joyce and Shannon are the best!!! Very easy to work with and had no problem expediting my order. Thanks again!!
The cast bronze National Register of Historic Places plaque we received from The Southwell Co. is beautiful, HEAVY, and impressive. Everyone we dealt with at Southwell was very cooperative, helpful and friendly. We are quite please with with all aspects of our purchase and would definitely use them again and recommend to friends.
Our library wanted a sign to commemorate its opening date, and to honor its selection for the state and national registries. We had heard good things about your company, and sent for information. You had exactly what we wanted! Our thanks for a beautiful sign!
Southwell has created 6 bronze plaques for us and we could not be more pleased! The first plaque we commissioned was a rush order and all the staff was extremely helpful and understanding. They bent over backwards to get us what we needed. Ever since, they have always been extremely patient and work with you until the plaque is absolutely perfect. I would highly recommend!
Southwell did a fantastic job and I as well as everyone else were impressed with our Texas Ladies State Logo on the plaque and that the print was on both sides of the plaque. I would really like to thank Gina for helping with everything that needed to be done along the way and that the plaque was here and set up for our Texas Ladies State Championship and for the Dedication of the pavilion.
A Great Company Filled With People That Are The Same!
Our firm has used The Southwell Company for about a year now to produce almost 40 school dedication plaques for Dallas ISD. Scott, Shannon, Tony and all the folks we've worked with have been prompt, courteous, and a pleasure to do business with. On the very few occasions that an issue has popped up, they've helped us reach a resolution quickly and effortlessly. Our company highly recommends The Southwell Company and looks forward to continuing our pleasant working relationship. Way to go Southwell!!!
The team at Southwell was very professional and helpful in the design and production of several bronze and aluminum plaques we used to recognize donors to our non-profit. The custom antiqued bronze plaque with antiqued photo portrait turned out to be absolutely beautiful! The donor was speechless... Other plaques as well turned out even better than we expected. They met their commitments as far as timeline and did a great job with installation as well. Would definitely recommend using them for any custom plaque needs.